Privacy Policy
Introduction
Epic Pro Group PL T/AS Caroline Bellenger is committed to protecting the information we collect, store, and use when you interact with our website:
https://carolinebellenger.com (the Site).
We respect your rights under the Privacy Act 1988 (Cth) and comply with its requirements regarding the collection, management, and disclosure of personal information.
If you are based in the European Union, we also comply with the General Data Protection Regulation (GDPR). Your rights under the GDPR are outlined below.
You may choose not to provide personal information; however, this may affect your ability to use the Site or access our products and services.
What is Personal Information?
“Personal information” refers to any data that can identify you as an individual. This includes:
- Name
- Address
- Phone number
- Email address
- Profession or occupation
We may also collect non-identifiable data such as anonymous survey responses or aggregated website usage data.
We do not sell, rent, or share your personal information except as outlined in this policy.
What Information We Collect
We may collect the following personal information:
- Name
- Mailing or residential address
- Email address
- Telephone number
- Age or birth date
- Profession or occupation
We collect this information to:
- Provide our services
- Respond to inquiries
- Send requested communications
- Improve our website and services
- Comply with legal obligations
How We Collect Your Information
We collect personal information directly from you when:
- You make an enquiry
- You use or register on our website
- You communicate with us
- You subscribe to our mailing list
- You become a customer
If We Cannot Collect Your Information
If you do not provide your personal information:
- We may not be able to provide services
- You may not receive important updates or offers
- Your website experience may be limited
Site Tracking
We use tracking tools such as:
- ClickFunnels
- Infusionsoft
- Google Analytics
These tools help us improve user experience. Data collected is not linked to personally identifiable information.
You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout/
Cookies
We use cookies to:
- Recognize your browser
- Track website usage
- Improve user experience
Cookies do not collect personal information. You can disable cookies via your browser settings.
We may also log IP addresses for analytics and demographic insights.
Security
While we take reasonable steps to protect your data, the internet is inherently insecure. Any information you transmit is at your own risk.
External Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.
Groups, Forums, and Webinars
Information shared in forums, chat rooms, or webinars may be visible to others.
Webinars and meetings may be recorded. By participating, you consent to recordings. If you do not wish to be recorded, you should not participate.
Disclosure of Personal Information
We may disclose your personal information to:
- Employees, contractors, and service providers
- Business partners and suppliers
- Authorities where required by law
All third parties are required to comply with our privacy standards.
In the event of a business sale or transfer, your data may be included as part of the assets.
Direct Marketing
We may send marketing communications via email, SMS, or other channels in accordance with the Spam Act 2003 (Cth).
You can opt out at any time by:
- Clicking “unsubscribe”
- Contacting us directly
We do not sell your data for marketing purposes.
Data Security and Quality
We take reasonable steps to:
- Protect your data from misuse
- Ensure accuracy and integrity
- Secure stored information
Data is stored electronically or physically and is destroyed or de-identified when no longer needed.
Data Retention
We retain personal data only as long as necessary, including:
- Legal obligations
- Business purposes
Under Australian law, we may retain certain data for up to 5 years.
You may request deletion of your data where applicable.
GDPR Rights (EU Users)
If you are in the EU, you have the right to:
- Be informed about data use
- Access your data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict processing
- Request data portability
- Object to processing
- Be informed about automated decision-making
To exercise your rights, contact: ask@gracelever.com
Access and Correction
You may request access to your personal data at any time.
We may charge a reasonable administrative fee for access but not for corrections.
If access is denied, we will provide written reasons.
Withdrawing Consent
You may withdraw consent at any time by contacting:
betheimpossible@carolinebellenger.com
You can also:
- Opt out of marketing communications
- Request deletion of your data
To unsubscribe from emails, send a request with “Unsubscribe” in the subject line.
Complaints
If you believe your privacy has been breached, contact us with full details.
We will investigate and respond within a reasonable timeframe.
Contact Us
For any questions or concerns regarding this Privacy Policy, contact:
Data Protection Officer
Email: betheimpossible@carolinebellenger.com
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Last updated: 7 December 2019
CAROLINE BELLENGER | BE THE IMPOSSIBLE